1. Information We Collect
Account and identity: when you sign in with WeChat, we receive the necessary identifiers and basic profile you authorize (such as a unique ID, nickname, avatar); when you sign in with a phone number, or authorize your phone number at sign-in, we collect your phone number.
Host app information: when you use the Service inside a third-party mini program, we use your nickname there as the display name when creating your account and, with your authorization, obtain your phone number; we do not read other data of that mini program.
Memory and content: the memories, text, tags and relationships you enter, or that the Service extracts or generates from sources you connect.
Usage and device: to secure and operate the Service, we may collect device information, logs, activity records and IP address.
Cookies and similar technologies, including device recognition: used to maintain your session, ensure security and improve your experience; analytics and device recognition run only with your consent.
2. Your Authorization
You understand and agree that, to provide and improve the Service, you authorize us to collect, store, retain and process the above information, including your memories.
This authorization is fundamental to operating the Service. Withdrawing it may render some or all features unavailable.
3. How We Use Information
To provide and maintain the core features of the Service (recording, organizing, retrieving and managing your memories);
For identity verification, security, troubleshooting and compliance;
For analytics, feature development and product improvement, subject to de-identification or other appropriate safeguards;
To send you service-related notices.
4. Sharing, Transfer and Disclosure
We do not sell your personal information to any third party.
We may share information, to the extent necessary, with service providers that support the Service (such as cloud, storage and authentication providers), and require them to handle it under this Policy and applicable law.
We may disclose information where required by law or by judicial or administrative authorities, or where necessary to protect our or others’ legitimate rights.
In a merger, acquisition, reorganization or asset transfer, your information may be transferred as part of the relevant assets, and we will require the recipient to remain bound by this Policy.
5. Storage and Retention
We store your information for as long as necessary to fulfill the purposes in this Policy and while your account remains active.
After you delete content or close your account, we will delete or anonymize the relevant information as required by law; where permitted, we may retain necessary copies for a reasonable period for backup, security, compliance or dispute resolution.
6. Security
We take reasonable, industry-standard technical and organizational measures to protect your information. However, please understand that no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
To the extent provided by applicable law, you may access, correct, supplement or delete your personal information, withdraw consent or close your account, through the relevant features in the Service or by contacting us.
We will respond within a reasonable time and may need to verify your identity first to protect account security.
8. Sensitive Information and Separate Consent
The "Personality DNA" feature derives tendencies across several dimensions from what you have said about your behavior, relationships, interests and goals. Such inferences are sensitive personal information and are generated only after you give separate consent within that feature; you may withdraw consent at any time, after which the generated tendencies and your calibrations are deleted. The feature does not read health-related memories.
Each tendency cites the original statements it is based on; you may mark any of them "not like me", after which we will not draw the same conclusion again.
We protect this information with industry-standard measures such as encrypted transport, access control and tenant isolation.
9. Updates to this Policy
We may update this Policy from time to time and will notify you by posting within the Service or updating the "Last updated" date on this page. The updated Policy takes effect upon posting.
10. Contact Us
If you have any questions, comments or complaints about this Policy or personal information protection, contact us at hello@reglos.ai.